Butterfly 7 Shipping & Returns Policy | Butterfly 7 Toy Boutique

Butterfly 7 Shipping & Returns Policy

Returns

Our policy allows for returns until 14 days after purchase. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund. However,  store credits and exchanges are available until 30 days after purchase. 

 

To be eligible for a return, your item must be in the same condition that you received it. It must also have its original packaging and tags.

 

Gift cards are exempt from being returned. 

 

To complete your return, we require a receipt or proof of purchase.

 

Please do not send your purchase back to the manufacturer. 

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

 

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7-10 business days.

 

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit/certificate for the value of your return. The gift certificate will be mailed to you once return is received.

  

Shipping Address:

Please return your product to the following address:

 

Butterfly 7, LLC

Attn: Returns Department

336 Malcolm X Blvd, Ground level

Brooklyn, NY US 11233

 

You will be responsible for the return shipping costs. Shipping costs are non-refundable.